Creating an event

Log in to your Rubric account, click on the Sell tab and then on Events. Click on the Create New Event button to get started.

Step 1: Event details

• Event Name: Make it unique. Tip: Include the date for recurring events.
• Event Date & Time: When is your event happening?
• Event Banner: Add a banner (PNG, JPEG, or GIF, 930px width) with key details.
• Event Address: Specify online or in-person location.
• Event Description: Briefly describe your event. Theme? Dress code?
• Facebook URL: Link it if you have a Facebook event.
• Refund Policy: Choose from several options like case-by-case or no refunds.
• Terms & Conditions

Step 2: Setting up tickets

General ticket settings

This section is generic to your whole event. If you’d like to modify the details of a specific ticket type, head to the section below.

• When do you want to start selling: Define when tickets go on sale.
• When do you want to stop selling: Define when sales end.
• Total number of tickets for event: Set a limit to your event if it has a maximum capacity.
• Maximum tickets per order: Limit how many tickets one attendee can buy. This helps prevent scalping (default is 10 tickets per order).
• Ticket fees: Decide if you’ll pass the fees onto buyers or absorb them.
• Does your event have tables or groups: If your event, like a ball, includes grouped seating (tables, teams, etc.), you can organize attendees accordingly. They’ll select their seats or groups when buying tickets. Here’s how to set it up:
  • Type of group: Choose how to group attendees (by tables, teams, buses, cabins, etc.).
  • Number of groups: Decide how many groups you’ll have (e.g., 10 tables).
  • Number of tickets per group: Set how many attendees can join each group (e.g., 8 seats per table).

Create tickets

Click on Add Ticket to get started with the creation of tickets. You can create as many ticket types as you want.

• Ticket name: Assign a name. Popular types include member/non-member tickets and multiple release tickets (Early Bird, Second Release, etc.).

• Available ticket quantity: Set the number of tickets available for this type if any.

• Ticket price: Assign a price. For free tickets, set it to 0.

• Allow only club members to buy this ticket: Restrict tickets to your members if needed. 

• Allow custom start/stop time for this ticket type: For different ticket releases, set specific sales start and end times.

Advanced ticket settings

• Set a password to purchase this: Add a password for exclusive ticket types.

• Enforce minimum order quantity for this ticket type: Ideal for ticket bundles or packages (i.e. buy 4 tickets get 1 free, or buy 2 tickets for the price of 1)

• Collect extra information from buyers: Add questions to collect necessary information from your attendees. Make them optional or mandatory as required.

Step 3: Summary

Review all the details in the summary, then either publish your event or save it as a draft. Once published, your event is live.